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Game-related Customer Support

Inquiries for
INAZUMA ELEVEN: Victory Road

This is the inquiry form for questions regarding INAZUMA ELEVEN: Victory Road.
Once all required fields have been filled out, please click the "Confirm" button at the bottom of the page.


For inquiries other than customer support, please contact us by filling in one of the following forms. Non-support Inquiries
(inquiries about the game other than customer support) Other Inquiries
(including business proposals or press/media inquiries)

Please check the following page before submitting your inquiry to see if it answers any questions you may have.
INAZUMA ELEVEN: Victory Road
Frequently Asked Questions

Version*
Full Name*
Valid E-mail Address*
Confirm E-mail Address*
Game Version* Example: ver.1.1.1
Your game version is displayed on the title screen.
Type of Inquiry*
User ID (found under Title Screen > Save > Display ID) If you have linked an Epic Games account, please enter the User ID displayed in-game under Save > Display ID (listed in the button guide at the bottom of the Save Data Management screen). This information may be used if we need to investigate your save data.

*Please enter all 32 characters of your User ID (letters and numbers).
*This field is only required if you have linked an Epic Games account.
Inquiry Details* For inquiries regarding the game's content, translations etc., please provide as much information as possible to help us identify and resolve the issue quickly.

*Required Fields

  • *Reply times may vary depending on the nature of the inquiry. Inquiries submitted on weekends, public holidays, or during company holidays may take longer to process. We apologize for any inconvenience.
  • *Any replies will be sent via the inazuma-v_support@level5.co.jp e-mail address. Please check your e-mail settings to ensure you can receive e-mails from this address.
  • *Some letters or symbols may not be supported by our system. Please do not use any non-standard characters in your inquiry.