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Game-related Customer Support

Enquiries for
Professor Layton and the
Lost Future: HD for Mobile

Please fill in the following form if you have a query about Professor Layton and the Lost Future. Once all required fields have been completed, please click the 'Confirm Details' button at the bottom of the page.

Type of Enquiry *
No. Times Issue Occurred *
Platform *
Device Model * e.g. iPhone 11 / Xperia 5 SO-01M
Operating System Version * e.g. iOS 13.0 / Android 9
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For LEVEL5 ID members, please enter the e-mail address you use to login to your account.
Enquiry Details *
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  • *Reply times may vary depending on the enquiry. Replies to enquiries made during weekends, public holidays and company holidays may suffer delays. We apologise for any inconvenience.
  • *Any replies will be sent via the layton3_support@level5.co.jp e-mail address. Please check your e-mail settings to ensure you can receive e-mails from this address.
  • *Some letters or symbols may not be supported by our system. Please do not use any non-standard characters in your enquiry.